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Step by Step Virtual Visit Instructions
Mobile Device or Tablet Instructions [click to watch video]
观看以下视频,逐步了解如何在移动设备上开始虚拟访问:
Desktop or Laptop Instructions [click to watch video]
观看以下视频,逐步了解如何在台式机或笔记本电脑上开始虚拟访问:
Book Online or Call to Schedule
Schedule a Virtual VisitHow It Works
你可以从台式电脑、笔记本电脑、智能手机或平板电脑开始预约. 观看下面的视频,了解在你的虚拟访问期间会发生什么.
Frequently Asked Questions
When is it appropriate to schedule a virtual visit?
Virtual visits are appropriate for a variety of care needs, including urgent care, routine follow-up visits, chronic disease management, medication management, reviewing test or lab results, and lifestyle coaching. Common illnesses including sinus problems, respiratory infections, allergies, 感冒和流感症状以及许多其他非紧急疾病都可以虚拟治疗. 联系你的医生,了解虚拟访问如何对你最有效.
What do I need for a virtual visit?
靠谱的电子游艺网站建议有几个技术要求,以确保您有一个无缝的体验. Make sure you are using a device with a webcam, microphone and strong internet connection, such as a laptop, mobile phone or tablet.
For the optimal experience, use the Google Chrome web browser on your laptop or desktop computer. 如果使用移动设备或平板电脑,请下载myPrivia移动应用程序 Apple or Google Play app store.
What can I expect during my visit?
- 您将在预约前收到一封电子邮件,以完成所需的入住步骤. You must check-in in advance of your visit.
- Click "Start My Check-In" from your check-in email reminder. You will be guided through a technology check, consent form collection, insurance confirmation, and payment of your copay.
- 完成入住手续后,您就可以开始您的访问了! 如果您的访问即将开始,您将能够直接进入虚拟等候室. 否则,您将收到另一封电子邮件,其中包含加入您的虚拟访问的链接.
- 在预约与医生见面前十分钟,点击“开始我的虚拟访问”. You will see a virtual waiting room.
- Once your provider is available, 你会听到一个提示音,然后“加入访问”按钮就会激活,让你点击并与你的提供商联系.
- Within moments, 您的提供者将在屏幕上显示,您可以开始您的虚拟访问.
- 一旦完成,您和您的提供者将结束虚拟访问. 您和您的医疗服务提供者讨论的任何后续护理步骤将被安全地输入到您的医疗记录中,并将被执行, per your provider's instructions.
- 你将被提示填写一份关于你的经历的调查.
How do I begin a visit on a mobile device?
观看以下视频,逐步了解如何在移动设备上开始虚拟访问:
How do I begin a visit on a desktop or laptop?
观看以下视频,逐步了解如何在台式机或笔记本电脑上开始虚拟访问:
How much does it cost?
Visit Troubleshooting
I am having trouble seeing or hearing my provider
Remember to use a device with a webcam, microphone and strong internet connection, such as a laptop, mobile phone or tablet. For the optimal experience, use the Google Chrome web browser on your laptop or desktop computer. 如果使用移动设备或平板电脑,请下载myPrivia移动应用程序 Apple or Google Play app store.
如果您的设备提示,请确保“允许”该技术访问您的网络摄像头和麦克风.
The video quality is poor or connection is dropping
视频质量差通常是由于网速慢造成的. 你将需要一个绝对最低的20mbps的互联网连接来做一个虚拟医生的访问.
To test your internet connection speed, visit speedtest.net and press Go. 如果测试显示你的网速在20mbps以下,而且你使用的是wifi, 尝试使用有线互联网连接或重新启动路由器.
I never received a message for my visit
靠谱的电子游艺网站将发送消息到您在靠谱的电子游艺网站办公室存档的电子邮件帐户. 请确保按照电子邮件提示完成检查步骤. 如果您无法找到您的电子邮件靠谱的电子游艺网站的办公室,靠谱的电子游艺网站将能够发送给您另一个虚拟访问链接.
I am unable to join my virtual visit
一旦靠谱的电子游艺网站准备好看到你的“加入访问”按钮将变得活跃,你会听到一个钟声. 然后你可以点击按钮,通过虚拟访问平台进行连接. 作为卫生保健提供者,靠谱的电子游艺网站尽力准时,但在某些情况下,靠谱的电子游艺网站确实迟到了. 靠谱的电子游艺网站感谢您的耐心等待,并将尽快与您见面.